When Telegraph Money spoke to one of Searchmate’s agents, we were told matchmakers would go to “great lengths” to find matches for singles, for example putting up posters in local sailing clubs (if the client listed sailing as a hobby), or even posting advertisements in newspapers. She said she sent several emails to Searchmate’s agents since November but did not hear back.In the meantime, she contacted the Citizens Advice Bureau, which provided some information on her consumer rights.“My daughters said online dating wasn’t good for me anymore, so I started looking for alternatives.” Aileen then came across Searchmate, a bespoke dating service which featured on the first series of Channel 4's The Undateables.
Plus, if you do decide to make that commitment and take out an e Harmony subscription, we’ll offer you a 7-day risk free trial* so if you’re not completely happy with your first week of dating, we’ll give you a refund – no questions asked.We’ll find you better matches that’ll improve your dating success rate and increase your chances of forming a long-lasting relationship.With a free e Harmony membership, you’ll be able to take our Relationship Questionnaire, receive the Book of You – a complimentary personality profile that’s unique to you – see your matches, and send and receive smiles and icebreakers from people you’re compatible with.The site explained that this was down to most of the gentlemen who were active within her area “going on hold”, meaning they could no longer be contacted.Searchmate offered to upgrade Aileen to its “Platinum” membership, a service via which customers are assigned their very own matchmaker who will proactively look for potential matches outside Searchmate’s client base.It’s yours to keep, whatever you decide to do next, and it’s sure to give you a fascinating insight into your core personality traits – it might even help you to make better dating decisions in the future!Don’t worry; we still have the numbers – 4 million UK members to be exact – but unlike some other online dating sites, we won’t make you search through hundreds of pictures and profiles to try and find someone you like.One woman who is no stranger to the various pitfalls of dating services is Aileen Edwards, a 61-year-old health worker who cares for dementia sufferers. In her spare time she enjoys theatre, swimming and the great outdoors.She says she “isn’t looking for a major spark” but is searching for a man with a good sense of humour to share her life with. The first blow was when she fell victim to a scammer on an online dating site.Searchmate had so far suggested four – two of whom she’d already seen on rival site Plentyoffish.com, a free site, and who had both already declined to date her.In November she received a letter from a Searchmate adviser saying that her membership was “not progressing as expected”.